GUEST REVIEWS
★★★★★ 5/5 10 star stay
The staff were the best we ever had while travelling. Their attention to detail and friendliness made our holiday unforgettable. The views were fantastic overlooking the ravine below and the gardens were beautiful. The house itself was full of antiques from all over the world and interior design was amazing. We would recommend this property for service, breathtaking views and total relaxation far from the commercial overcrowded areas in Bali. Would return for a longer stay next time.
Pamela M. Lindsay Ontario Canada
Stayed Oct 2019
Published Oct 8, 2019
Owner’s Response:
Thank you so much everyone for the kind review, and treating our home like it was your own. We would love to see you all again soon.
Warm tropical regards from all of us,
Royal, Pamela, Wayan, Made, Putu, Dolar, and Agus
★★★★★ 5/5 Wonderful days in a peaceful house
We had great days in a wonderful house.
Beginning from a very lovely welcome over helpful friendly staff til delicious food, everything was great.
We also had a Yoga class which was good but really much too expensive, but we haven’t asked for the price before.
The houses are decorated with a very good taste and we felt comfortable all the time.
Thanks for these beautiful stay
Tina K.
Stayed Jul 2019
Published Aug 11, 2019
Owner’s Response:
Royal and I would like to “thank you” for your comments and will review them carefully with our staff. I will look into the price for the Yoga class – as I wasn’t aware that you wanted to do yoga at the house during your stay.
Safe travels and we hope to see you again in the future!
Sincerely,
Royal and Pamela
★★★★★ 5/5 gorgeous mix of modern and traditional Balinese architecture
Villa Puri Naga Toya, located in the mountains 40 minutes drive north of Ubud, is a gorgeous mix of modern and traditional Balinese architecture, one-of-a-kind antique furnishing, and stunning jungle and mountain views. Needless to say we absolutely loved out time there. My family and I, a party of five, stayed there for three weeks for Christmas and NY. We love Bali and enjoy coming back every year, this time however we wanted to escape the bustle and noise and really relax in peace and tranquility. Pamela’s villa was just what we wanted. The AirBnB listing really does not do this villa justice, I recommend checking out their website for a fuller picture of just how relaxing, luxurious, and tranquil it is. Beyond the venue itself, it’s the staff which really make the experience unforgettable. Our crew of six (including the driver) were everything we could have wanted and more – fun, friendly, genuinely loverly, and caring. We’ll be back to Villa Puri Naga Toya just to see them again. If only we could have bought them all home with us. Thanks Pamala, Wayan, and the rest of the team for such a loverly experience. We’ll be back to see you soon. Take care.
Sean
Stayed Jan 2019
Published Jan 3, 2019
★★★★★ 5/5 Perfect location and great staff
We stayed in Puri Naga Toya for one week in August, 2018. We were a group of 5 adults and 4 kids. All of us enjoyed the stay very much.
Payangan is in a rural area about 40 min. drive North of Ubud. The view from the garden down to the river is fantastic. The climate is a bit cooler than in Ubud, but fine for us.
There is free daily transport to Ubud and return, which we used most of the days.
The owners furnished the house and garden with a lot of attention to detail and many antiques from their private collection. Pamela and Royal, thank you again for letting us stay in your home!
The staff were very friendly and helpful. Wayan, Made, Putuh and Agung, thank you for making our stay so enjoyable! We hope to return some day.
The house is ideal for two families. If you like to stay in an extraordinary environment away from the crowded tourist spots, this is the place to be.
Andreas and family and friends
Andreas J.
Stayed Aug 2018
Published Sep 3, 2018
Owner’s Response:
Deer Andreas,
Thank you so much for your comments. Again, it was our pleasure to have you stay at our home, and would love it if you would come again.
I am impressed by your schedule in Bali, and wish all our guests had a similar experience in Bali.
Warm tropical regards,
Pamela and Royal
★★★★★ 5/5 A Trip to Beautiful Bali
This property was absolutely beautiful. The scenery from this location was also very beautiful as is the drive to get there. And the staff was very nice also. They arranged for a driver for us – and believe me one is necessary in Bali. All of Bali was beautiful as well as the people there. I would go back in a heartbeat if it is possible in the future.
Paula and Robert K.
Stayed Jul 2018
Published Jul 31, 2018
Owner’s Response:
Thank you so much Paula and Robert for your kind comments. All of us at Puri Naga Toya enjoyed having you stay with us, and look forward to your next visit! Missing you …
★★★★ 4/5 Family holiday in jungle
We (2 families with 9, 8, and 6 year old boys) spent the second part of our Bali vacation in Puri Naga Toya for 5 nights. That gave us a good view on different aspects of Bali but also on different villa rental procedures. After staying one week in Jimbaran area Puri Naga Toya, in the middle of jungle, certainly impressed us. The villa and surrounding garden was amazing, giving us total privacy and room to rest and enjoy. Villa and garden contained many fine details which showed that a lot of time have been spent on creating this spot. Even our young buys were impressed by the place. We also appreciated the possibility to walk around the neighborhood, and that way got a glimpse on how common people live in this area of Bali. Seeing rise fields and fruit and coffee farming ect was very interesting.
The property itself was very well kept and the property supervisor Wayan Sir with rest of the staff took very good care of us. They were always ready to help even before we were really asking for it. Still it felt that we had our privacy. Thank you so much Wayan!
Only thing to which we were not totally happy was the communication with the owner prior to trip. We did not got precise answers and thus, have to admit, were still little bit concerned while travelling to the villa. Also, all the information in homeaway pages about the villa was not totally correct as transportation from/to airport was not included to price while stated so in the pages.
As the place is in the middle of jungle there are no places were you can eat (if not considering locals own very small eating places) or shop (only very few very small village stores), so you are depended on the services of the villa which excluding breakfast were with extra pricing. Menu was sufficient in variety but nothing spectacular in taste or size of the dishes. For us, it was most important that menu contained dishes that our boys ate with good appetite and Wayan was so kind to arrange ice cream from them as dessert. We also brought our some of own grocery, and using the villa’s kitchen was very easy and staff helped us also there.
So with this place you get you own privacy, unique housing and environment and very good staff services. For seeing others parts of Bali or going some particular places you need your own car or arranged driver/car. To have unique holiday experience and life long memories, this is the place to consider.
Susanna N.
Stayed Jan 2018
Published Jan 31, 2018
Owner’s Response:
Dear Susanna,
Thank you for your review. I am happy you enjoyed yourselves; including your boys! The Villa and surrounding garden were designed to give you privacy, and room to rest and relax in. The staff are really your extended family on holiday, and I will tell them how much you enjoyed them.
Suzanna, it is a shame about these communication breakdowns. I am sorry. I find more and more that people don’t really read the description, or the notes I write them with my explanations. It was an honest miscommunication between the two of us, and I can only say that no two of us are alike. Puri Naga Toya is not for everyone.
I have taken your suggestions with positivity, and will remember them in the future for improvement.
Warm tropical regards,
Royal and Pamela Rowe
★★★★★ 5/5 Highly Recommended!
First of all, we would all like to thank Pamela for the incredible hospitality! We have had an amazing time in this villa! The service has been nothing short of excellent. The staff have been very friendly and hospitable.
The villa was always clean by the time we return and the views from the villa are truly spectacular!
The furniture is beautiful, the swimming pool is great and we all loved the breakfast that has been served to us! It is a shame that we have only been here for 4 days, we really wish that we could have stayed longer.
We would all absolutely recommend this villa to friends and/or family. Whether it was for holiday purposes or for other occasions such as honeymoons!
Once again, we thank you so much for the hospitality and we hope to return to this villa once again when we return to Bali! Thank you and God bless you!
Stayed Aug 2017
Published Aug 15, 2017
Owner’s Response:
It was a pleasure to have you. Thank you for your kind remarks, and I do hope you will return.
Royal and I thank you for taking the time to tell us what you enjoyed! Our staff join us in sending you our appreciation. We hope to see you again soon.
Sincerely,
Royal and Pamela Rowe
★★★★★ 5/5 A fairytale
If you are looking for an amazing experience this is the place. The photos do not do the place justice. It is absolutely gorgeous; jaw dropping stunning. Pam was a dear to work with and helped answer all of our questions. The staff at the villa were professional, supportive yet never intrusive. As we walked around the neighborhood the locals invited us in to see their crops, gave us fruit and related us like family. An amazing experience and you definitely need to stay here!
Tamara B.
Stayed Jun 2017
Published Jun 21, 2017
Owner’s Response:
Dear Tamara,
We are all so happy you enjoyed yourselves, and got a chance to FEEL THE REAL BALI! It sounds like you had a blast.
I agree with you, the people in Bali are very genuine- and know how to make a family feel welcome and at home. The VIEWS are beautiful – I also enjoy watching how they change in a single day.
Thank you so much for all your patience and I do hope you will return.
Warm tropical regards,
Royal and Pamela
★★★★★ 5/5 Oasis of tranquility with spectacular views
I stayed here for 5 nights while I attended the Ubud Writers and Readers Festival in Oct. The villa is located 40 minutes from Ubud and it was a wonderful oasis to come back to after a busy day of festival happenings. The villa has been thoughtfully planned architecturally to take full advantage of the breathtaking view and it was lovely to wake up each day to that view and the fresh cool mountain air, it’s quite an elevation. And no mosquitos! The owners have an extensive collection of antique furniture, paintings, books (including an amazing library!) and objet d’art that have been lovingly collected over their years in various parts of Asia and are displayed in a fashion that does not make the villa feel like a museum but rather a luxurious Aladdin’s Grotto, with each new treasure waiting to be discovered. The gardens are equally beautiful and it was nice to have the choice of where to dine (inside or outside) each morning or evening. The amenities are luxurious and the food was delicious. Everything was very clean and the bed linen and robes are very luxurious and comfortable. Nothing was ever a trouble to the staff, everything is done in a professional way with beautiful smiling faces in a sincere manner. Very unobtrusive also. Booking was equally as easy and professional. Do not worry about the location being out of the way, that is one of the best things about the villa, and a lovely driver was arranged for me for several trips, he was very courteous and professional. I regretted not spending more time just enjoying the villa as I had a busy schedule at the festival and will come back to enjoy some quiet time at the pool and the garden next time. Thank you Pamela and Royale for a wonderful stay.
Dianne B.
Stayed Oct 2016
Published Nov 6, 2016
Owner’s Response:
Thank you for you kind words and for staying at Puri Naga Toya! We enjoyed your visit, and hope you will return.
Warm tropical wishes from all of us,
Royal, Pamela and our staff
★★★★★ 5/5 A wonderful and magic place in the middle of Bali
This place is more than we can describe with words. The location, the view, the garden, pool, pond and the whole interior are magic. We stayed only for one week. The staff looked very well after us and we felt absolutely spoiled. Far away from Bali´s tourist centers you can relax and enjoy the beautiful nature in a very luxurious villa. We used the villa as a place for an australian-german-family-reunion. Absolutley great for us adults and the young kids. The teenagers missed a bit the touristy things (shops etc.) because it´s a bit of a drive to the center of Ubut (min. 40 min.). But every tour we booked picked us up at the place and the daily free Taxi-fare to Ubut felt familiar after a couple of times. We have to thank you Pamela and Royal to share your beautiful place with us and have to say thank you to all members of the staff. They are great people. The Webster Family – Black Forrest – Germany
Neil & Elke W.
Stayed Aug 2016
Published Sep 18, 2016
Owner’s Response:
Dear All-
Thank you so much for the kind words. We loved having you stay with us and hope you will return!
It’s always a pleasure to hear what you enjoyed, and glad you got a chance to see the “real Bali”.
Warm tropical regards,
Pamela and Royal & Staff
★★★★★ 5/5 Beauty and friendliness in the center of Bali
Far away from the noises and traffic of Kuta and Ubud Puri Naga Toya is an island of beauty, friendliness and silence. The view from the house is amazing, the house itself is spacious and full of beautiful statues, paintings and furniture. The staff is kind, helpful and a source of information. They cook delicious meals and are never tired of fulfilling the guest’ wishes. Here you can relax and enjoy Bali as it used to be. We discovered that good old jam karet (‘rubber time’ in Indonesian language) only existed at the side of the guests. The staff – including the driver – was always strict in time.
Avoid Ubud as much as you can, or go early and rent yourself a bicycle or a motorbike to check out the little villages surrounding Ubud. Take a walk from the house and visit the kampungs in the neighborhood. Everybody is nice and smiling and you might be invited for a cup of tea or a meal. Enjoy!
Roos W.
Stayed Aug 2016
Published Aug 19, 2016
Owner’s Response:
Thank you all so much for staying at Puri Naga Toya! You are experienced travelers, and understood the “beauty” Bali has to offer – as it used to be.
We are so glad you were so happy with your stay – and all the staff want to thank you and hope you will return someday.
Warm tropical regards,
Pamela and Royal
★★★★★ 5/5 paradise high in the clouds
I almost cried as i walked into the beautiful property and saw the amazing view that awaited us. Surrounded by jungle with three volcanos playing peekaboo behind the clouds. The property is stunning and the house so homely yet huge. It was so nice to be away in our own little paradise. The staff are truly amazing and from the minute they greet you with their beautiful smiles they are constantly nurturing everyone. Wayan and Made we miss you! The christmas lunch/dinner they made us will forever be one of our favourites. We will try to return one day….
El M.
Stayed Dec 2015
Published Jan 18, 2016
★★★★ 4/5 Serenity away from the tourist trail
The property is charming, away from the tourist trail with wonderful unspoilt views of the mountains and verdant forrest. The house staff are very helpful indeed. Use of the driver is an absolute must as the property is roughly 40 minutes above Ubud. The kitchen is extremely clean and we did not once get any stomach problems.
Stayed Jul 2015
Published Sep 9, 2015
Owner’s Response:
Thank you for posting this review. We are happy you enjoyed yourselves and hope to see you again.
Warm tropical regards,
Pamela J Rowe
★★★★★ 5/5 Paradise on earth
We were two families of four with kids from 8 to 16 yrs. We enjoyed the stay at Puri Naga Toya very much! The place remains amazing, clean and comfortable, staff were efficient and helpful, their surprise dinner full of delicious local flavor conquered us and we promised ourselves that next time, we will ask the surprise diner every evening ^.^
The daily shuttle to Ubud city was very convenient, the driver speaks good English, he was also very helpful, always on time and nice.
All in all, kids had super fun time inside and outside of the villa: swimming pool, garden exploring, dogs walking and playing, fish feeding, neighborhood visiting, shopping, Bali Marina and Safari with waterpark, quad driving in the rain forest, elephant riding, Bali chocolate, coffee and tea plantation visiting… They tested different Bali coffee (Moca is yummy and black Bali coffee yakee), black and milk chocolate ( no comment cos they were too busy eating), snake fruit, local spicy noodles ( they loved despite the spices )… played numerous games in the garden… Mums did loads of shopping, daddies had great relaxing time: power walk in the wild nature, local beer and spa in the villa…
After 10 days, kids asked for more but the villa was already booked by another group…
Anonymous
Stayed Feb 2015
Published Feb 28, 2015
Owner’s Response:
Thank you for kind words, and we do hope you will return. I am sure others will enjoy your comments that you shared, and we thank you for staying at Puri Naga Toya.
Warm tropical regards,
Pamela
★★★★★ 5/5 Wonderful home and hospitality
Anonymous
Stayed Feb 2015
Published Mar 1, 2015
Owner’s Response:
Thank you so much for your kind words. We do try very hard to make our guests have a “true Balinese” experience. The staff is like family members, and we are always pleased to hear that they are doing such a good job.
We hope you will return, and maybe on your next visit we our “outdoor dining pavilion will be completed. Something to come back for!
Warm tropical regards,
Pamela and Royal
★★★★★ 5/5 Breathtaking!
Stayed Dec 2014
Published Jan 11, 2015
Owner’s Response:
Thank you for your wonderful and kind words. It’s always nice to hear what our guests enjoy, what works for you and your family. We hope you will spread the news around to all your friends – and we look forward to hearing from you again soon.
Warm tropical regards,
Pamela
★★★★★ 5/5 Perfect!
Stayed Dec 2014
Published Jan 7, 2015
Owner’s Response:
Thank you so much for the stunning review. The staff are thrilled with the things you wrote, and we all hope you will recommend us in the future to all your friends.
Warm tropical regards,
Pamela J Rowe
★★★★★ 5/5 An excellent getaway
Janakiram S.
Stayed Dec 2014
Published Jan 15, 2015
★★★★★ 5/5 ABSOLUTELY MAGICAL
Linda N.
Stayed Jul 2014
Published Aug 14, 2014
Owner’s Response:
Dear Linda,
I was happy to hear how much you enjoyed our residence in the “Hill Country of Bali”! You inherited the experience of being served the Balinese people; and your review will certainly help to inform others of the feeling you get while staying at Puri Naga Toya. This is impossible to explain in photos.
Our home is unique, and was built to represent an Asian Pleasure Pavilion in the center of Bali. It’s filled with art, furniture and soft furnishings crafted in Bali or Southeast Asia. Everything works together to create a “comfortable and civilized” environment for our guests. It’s the experience of a life-time; and difficult to deliver in a five star environment.
Royal and I have lived such a privileged life in Asia and enjoy assisting our guests with the “secrets” Asia has to offer.
Come back to Bali, and hopefully on your next visit, we will meet each other in person. Please stay in touch!
Warm tropical regards,
Pamela, Royal, and the staff at Puri Naga Toya [Lisa and Katherine too}
★★★★★ 5/5 Paradise
Anonymous
Stayed Feb 2014
Published Mar 14, 2014
★★★★★ 5/5 Another fantastic stay
Stayed Feb 2014
Published Apr 3, 2014
Owner’s Response:
Thank you so much for your kind review. We do hope you will return; and Royal was glad he was able to meet you both during his visit in February! Warm wishes and safe travels home. Royal and Pamela Rowe
★★★★★ 5/5 Spectacular property in a pristine environment
nicola e.
Stayed Jul 2013
Published Jul 27, 2013
Owner’s Response:
Thank you Nicola! As it would be hard to compete with your beautiful photography, I do understand that my photos cannot reflect the “lovely feeling” you get while staying at our home. We tried to give you this in the UTube video, but of course it’s a matter of feeling the elements for yourself that make the difference.
I did understand that you had 14 or more at your party; and the drivers were arranged by other sources. In the future, I highly recommend asking Alit, our manager to arrange transportation with drivers who are familiar with our area; or, just meet at one destination and caravan up to the house together.
Most drivers know where the Ubud Hanging Garden Hotel is- and we are only 8.7 kilometers away from the hotel; and a block away from the Awan Biru Boutique Villa.
Again, thank you for your kind words and we hope you will return again.
Warm tropical regards,
Pamela
★★★★★ 5/5 Paradise is an understatement!
Anonymous
Stayed May 2013
Published May 31, 2013
Owner’s Response:
We all want to thank you for your kind words. Please come back again! From the staff and owners- Thank you for visiting Bali and staying at Puri Naga Toya!
Warm tropical regards,
Pamela
★★★★★ 5/5 Exceptional home. Exceptional staff and hosts
Stayed May 2013
Published Jun 13, 2013
Owner’s Response:
Thank you so much for staying at Puri Naga Toya! We hope you enjoy your holiday in Bali and will return soon.
Warm regards,
Pamela
★★★★★ 5/5 The Best of Bali...
Stayed Feb 2013
Published Mar 9, 2013
★★★★★ 5/5 amazing
Stayed Sep 2012
Published Oct 12, 2012
★★★★★ 5/5 Exceeded our expectations
sarah k.
Stayed Aug 2012
Published Aug 12, 2012
★★★★★ 5/5 Wonderful Villa
Anonymous
Stayed Dec 2011
Published Jan 4, 2012